Lead customer experience and retail operations as Assistant Manager at Pro Hockey Life, using coaching, product knowledge, and strong communication skills.
This full time Assistant Manager role supports the Store General Manager and leads Store Teams across customer service, operations, training, and leadership. You will execute daily store plans, develop Department Managers, and maintain standards for pricing, inventory, compliance, and store infrastructure. The position requires five years of retail management experience.
Key Responsibilities: Champion Pro Hockey Life’s Customer Experience Model across Store Teams
Deliver onboarding, product knowledge, and Fit Etiquette training
Execute visual, pricing, maintenance, and operational standards
Coach Department Managers and staff through ongoing feedback
Oversee inventory, eCommerce, audits, and store infrastructure
Requirements: Five years of retail management experience
Proven leadership and mentoring experience
Strong communication and organizational skills
Ability to execute daily store plans effectively
Financial discipline, energy, and drive to succeed
Apply retail leadership, coaching, and operational discipline to strengthen Pro Hockey Life’s hockey-focused store team.
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📌 Assistant Store Manager Pro Hockey Life (Ontario)
🏢 Jack & Jones
📍 Ontario
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