Support DTES community members overnight through compassionate reception, crisis response, and front-desk service at UGM’s Hastings facility. Work independently while maintaining safety.
As a permanent part time Community Navigator, you will serve as the overnight first point of contact. The role combines person-centred support, referrals, reception administration, and building security. You will respond to inquiries, emergencies, and client needs with empathy, structure, and professionalism.
Key Responsibilities: Support community members and provide internal or external service referrals
Greet visitors, answer calls, and manage reception access
Monitor building security, keys, and temporary visitor passes
Assist shelter intake, discharge, and perimeter security




Maintain documents, reports, files, and an organized lobby
Requirements: Advanced Excel, Word, and Outlook skills with 50 wpm typing
Ability to support individuals experiencing crisis or psychosis
Ability to set safe boundaries and manage pressure independently
Professional, approachable demeanor with strong customer service skills
Completion of UGM Non-Violent Crisis Intervention Course
Apply your crisis support, reception, and security skills as an overnight Community Navigator serving UGM’s DTES community.

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📌 Overnight Community Navigator Reception (British Columbia)
🏢 Union Gospel Mission
📍 British Columbia