Support reimbursement workflows for Cencora by coordinating coverage-related requests, case updates, and documentation across patient support operations.
This Caseworker profile supports timely, accurate reimbursement handling across customer operations and patient support workflows. You will coordinate perks documentation, resolve routine issues, and maintain case records. The work also involves stakeholder communication, trend monitoring, and process improvement contributions.
Key Responsibilities: Assist reimbursement processes across customer operations and patient support workflows
Coordinate benefits documentation, case updates, and follow-up activities
Resolve routine reimbursement issues and documentation gaps
Maintain accurate case records, documentation, and system updates




Monitor reimbursement trends and escalation indicators
Requirements: High School Diploma, GED, or equivalent experience
Two or more years in reimbursement support or related fields
Experience in patient services, case coordination, or claims support
Certification in reimbursement support or patient access preferred
Certification in customer support or process improvement preferred
Apply reimbursement coordination, case management, and stakeholder communication skills to support Cencora’s patient access workflows.

#J-18808-Ljbffr

📌 Reimbursement Support Caseworker (Quebec City)
🏢 Innomar Strategies
📍 Quebec City