Lead customer service, cash operations, and merchandising as a Front Store Supervisor at a locally owned Shoppers Drug Mart store. Keep customers central.

This supervisor manages customer service functions, including cash, cashiers, and merchandising. The work includes training staff, providing guidance, and resolving customer issues. You will also maintain store standards, follow procedures, and support loss prevention activities.

Key Responsibilities:

- Ensure cashier and merchandising staff follow store policies
- Train cashiers and merchandisers in job functions
- Manage daily cash office inventory and cashier tracking
- Resolve refunds, exchanges, and other customer issues
- Maintain clean shelves and organized product rotation

Requirements:

- Planning, judgment, and decision-making abilities
- Independent thinking when organizing the store
- Problem-solving skills supporting customer satisfaction
- Computer literacy and organized work habits
- Productive time management and product knowledge

Apply customer service, staff guidance, cash management, and merchandising skills as a Front Store Supervisor.

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📌 Front Store Customer Service Supervisor (Toronto)
🏢 Loblaw Companies
📍 Toronto