AVP
- Senior Engineering Lead, AI Software Engineering

Location:
Toronto, ON | Work arrangement: [Hybrid] | Employment type: Full-time, Permanent About the Opportunity Our client, a large and well-established enterprise organization, is looking for a Senior Engineering Lead to oversee the continued development of its internal generative AI platform. The platform is already in production and supports a large employee user base. The successful candidate will be accountable for the platform’s technical direction and quality. The role is heavily hands-on: alongside providing technical leadership to a small development team, the incumbent will spend most of their time on development work.

Key Responsibilities
*Technical Delivery*
- Design, develop and maintain production services and user interfaces in Python and TypeScript.
- Improve the platform’s retrieval-augmented generation capabilities, including document segmentation, semantic and keyword search, result ranking and response streaming.
- Enhance document ingestion processes for a range of file formats, including scanned content requiring optical character recognition.
- Evaluate large language model and embedding services for accuracy, performance and cost, and recommend improvements based on the findings.
- Manage containerized deployments, automated build and release pipelines, and the promotion of releases through testing environments to production.
- Establish monitoring, alerting and service-level objectives, and lead incident resolution and post-incident reviews.




- Assess emerging AI techniques and bring suitable ones into production. *Leadership and Stakeholder Engagement*
- Provide technical guidance to a small team of engineers through design reviews, code reviews and mentorship.
- Work with product owners and business partners to define AI solutions with measurable outcomes.
- Communicate technical direction, risks and tradeoffs to senior leadership in clear, non-technical terms. Required Qualifications
- Approximately ten years of professional software development experience , including substantial experience delivering AI or machine learning solutions in production environments.
- Advanced proficiency in Python and TypeScript , with experience across both backend and frontend development.
- Hands-on experience designing and implementing retrieval-based LLM applications .
- Experience integrating commercial LLM APIs into user-facing applications.
- Proven experience operating containerized applications on Kubernetes within automated deployment pipelines.
- Solid working knowledge of a major public cloud platform.
- A demonstrated record of delivering and supporting production systems.
- Excellent written and verbal communication skills, including experience presenting to senior stakeholders. Preferred Qualifications
- Experience with document processing or OCR solutions at scale.
- Familiarity with agent-based AI architectures and tool-calling workflows.
- Regular use of AI-assisted development tools.
- Experience in a regulated industry.
- Contributions to open-source projects.

📌 AVP, Lead Software AI Engineer (Toronto)
🏢 Encore Technical Solutions
📍 Toronto