Intelcom | Dragonfly With more than 100 sorting stations and operations across three continents, Intelcom | Dragonfly is Canada’s leader in last-mile logistics. Our vision is clear: to deliver fast, accurate, and reliable service powered by cutting-edge technology. Your Role: At the Heart of the Chain #

Key Responsibilities
## Asset Inventory Management
- Maintain accurate inventory records for all returnable transportation assets across assigned stations and customers.
- Track inventory levels of monotainers, gaylords, pallets, carts, totes, and other reusable equipment.
- Monitor asset balances and identify shortages, surpluses, and inventory discrepancies.
- Conduct regular physical inventory counts, audits, and reconciliations.
- Investigate and resolve inventory variances and missing asset incidents.
- Maintain asset tracking databases, reports, and dashboards.
- Forecast asset requirements and communicate expected shortages or surpluses. ## Asset Recovery & Return Programs
- Coordinate all customer container return and recovery programs across the network.
- Schedule and arrange recovery of empty containers and equipment from stations and customer locations.
- Monitor return commitments and ensure customer service level agreements are achieved.
- Identify aged inventory requiring recovery and develop action plans to return equipment promptly.
- Track asset dwell times and implement initiatives to improve recovery performance.
- Reduce replacement costs by minimizing lost, damaged, or stranded assets. ## Transportation & Recovery Planning
- Work closely with Dispatch, Linehaul, Operations, and Carriers to arrange asset transfers and returns.
- Create and monitor transportation orders related to container repositioning and recovery activities.
- Coordinate station-to-station asset transfers to balance inventories across the network.
- Maximize trailer utilization by consolidating recovery freight into existing transportation movements whenever possible.
- Track recovery loads and provide live updates to stakeholders.
- Identify opportunities to reduce transportation costs associated with asset recovery and repositioning. ## Dock & Yard Asset Management
- Perform regular dock, warehouse, and yard audits to verify asset inventories and locations.
- Operate forklifts and material handling equipment to move, stage, count, and inspect transportation assets.
- Ensure returnable assets are properly staged and prepared for pickup or delivery.
- Coordinate removal of excess inventory and stranded assets from stations.
- Maintain organized, safe, and efficient storage areas for transportation equipment.




- Support station teams during peak periods by coordinating container availability and recovery activities. ## Customer & Stakeholder Management
- Act as the primary point of contact for customer container programs.
- Respond to customer inquiries regarding inventory levels, returns, shortages, and recovery plans.
- Provide regular inventory and recovery reporting to customers and internal stakeholders.
- Communicate delays, shortages, inventory concerns, and operational issues in a timely manner.
- Build strong working relationships with customer contacts, station leadership, and transportation providers.
- Escalate issues that may impact customer commitments or operational performance. ## Reporting & Analytics
- Produce weekly and monthly reports related to asset inventory, utilization, and recovery performance.
- Analyze trends and recommend process improvements.
- Support continuous improvement initiatives focused on reducing costs and improving asset visibility. ## Continuous Improvement
- Identify opportunities to improve container recovery processes and asset utilization.
- Support the rollout of new customer container programs.
- Develop and maintain asset management procedures and best practices.
- Participate in transportation, linehaul, and operational improvement projects.
- Support network initiatives aimed at reducing equipment loss and increasing transportation efficiency. # Qualifications ## Education & Experience
- High school diploma or equivalent required.
- Post-secondary education in Supply Chain, Logistics, Transportation, Operations, or Business is considered an asset.
- Minimum 2 years of experience in transportation, logistics, warehouse operations, yard management, inventory control, or asset management.
- Experience working in a fast-paced transportation, parcel, distribution, or logistics workplace.
- Experience managing returnable assets, pallets, containers, or equipment recovery programs is considered an asset. ## Required Skills & Knowledge
- Valid forklift certification.
- Demonstrated experience operating forklifts and material handling equipment safely and efficiently.
- Strong understanding of dock operations, freight handling, transportation, and warehouse safety practices.
- Strong inventory management and organizational skills.




- Excellent analytical and problem-solving abilities.
- Proficiency with Microsoft Office applications, particularly Excel.
- Experience with Transportation Management Systems (TMS), Warehouse Management Systems (WMS), or inventory tracking systems is considered an asset.
- Strong written and verbal communication skills.
- Ability to prioritize multiple tasks in a fast-paced operational environment.
- Ability to work independently while collaborating effectively across multiple departments. ## Core Competencies
- Customer Focus
- Accountability
- Communication
- Organization & Planning
- Teamwork
- Continuous Improvement
- Diligence
- Attention to Detail # Physical & Operational Requirements
- Ability to work in a dock, warehouse, and outdoor yard environment.
- Ability to safely operate forklifts and other material handling equipment.
- Ability to perform regular yard walks, dock audits, and physical inventory counts.
- Ability to lift, push, pull, and move transportation assets when required.
- Comfortable working around trucks, trailers, forklifts, and other industrial equipment.
- Ability to work flexible hours as operational requirements dictate. #

What We Offer

- Competitive compensation package.
- Group insurance plan and RRSP program after 3 months.
- Training and professional development opportunities.
- Opportunity to work within one of Canada's fastest-growing logistics networks.
- A collaborative environment where innovation and continuous improvement are encouraged.
- The ability to make a direct impact on customer satisfaction, operational performance, and transportation efficiency.

Location:
Mississauga Hub (or designated station location) Reports To: Linehaul Manager Department: Linehaul Operations Position Type: Full-Time, Permanent Why Join Intelcom | Dragonfly?
- Short
- and medium-term growth opportunities
- Comprehensive group insurance
- Group RRSP program
- Employee Assistance Program… This position has been opened to address a genuine organizational need within the company. At Intelcom | Dragonfly, we move forward together. We believe diversity is a strength, every role matters, every person has a place, and every voice deserves to be heard. The process is simple: If

your profile
catches our attention, a member of our recruitment team will contact you for an initial conversation. Then, you’ll meet directly with the site manager. See you soon *Accommodation measures are available for individuals with disabilities throughout our recruitment process, in compliance with the law. Please let us know if you have any specific needs.*

📌 Container Asset and Recovery Coordinator (Mississauga)
🏢 Intelcom - Dragonfly
📍 Mississauga