Contract Duration: 12 Month Schedule: 4 Days onsite, 1 days remote Preferred/Ideal Candidate Background: The ideal candidate is fully bilingual in English and French, will have 1-2 years of experience in the banking or financial services industry, combined with a strong administrative background and proven experience working within SLA-driven environments. Soft skills are extremely important, and interviews will test their soft skills as shared in the

job description
below. They should be a collaborative team player who can efficiently manage high volumes of requests while maintaining service standards. Experience supporting compliance-related activities or processing government-based information requests would be considered a strong asset. Candidate profile details: Degree/Level of

Education:
Post-Secondary Certifications Required: No Years of Overall

Experience:
1-2 years of experience in banking/financial How will performance be measured: SLA based, productivity based, quality/accuracy of work. Must Have

Skills:
1.) 1-2 years of experience in banking/financial 2.) Fully Bilingual in English and French
- written and verbal 3.) SLA experience and strong administrative background:



1-2 years 4.) Proficiency in Microsoft 365
- Word, Outlook and Excel: 1-2 years Soft Sills: 1.) Critical thinking skills 2.) Accuracy and attention to detail 3.) Good communication skills
- both written and verbal 4.) Team player
- ability to collaborate with peers NICE-TO-HAVE 1.) Compliance background or worked on government-based requests
- 1 year

About US
Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more

about US
Tech Solutions, please visit www.ustechsolutions.com. US Tech Solutions is an Equal Prospect Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. AI Statement: By applying, you acknowledge that AI-assisted tools may be used during hiring. Recruiter Details: Name: Navtej Singh Email: [email protected] Internal ID: #26-27365

📌 Bilingual Operations Officer I (Montreal)
🏢 US Tech Solutions
📍 Montreal