Support Microsoft Dynamics platforms and trusted data as a Business Systems Analyst at Charton Hobbs Group across Canada. Troubleshoot issues methodically.
This Business Systems Analyst provides Tier 2 and Tier 3 support for Business Central, Dynamics 365 CRM, Pawa, Power BI, and Microsoft Fabric. You will diagnose escalated issues, resolve platform-level problems, assess change impacts, and support commercial operations across sales, marketing, supply chain, and finance. The work requires solid SQL, integration analysis, and structured release practices.
Key Responsibilities: Own escalated Tier 2 and Tier 3 platform support cases
Diagnose data, configuration, access, integration, and defect issues
Resolve workflows, master data, refreshes, and integration failures




Document root causes and implement permanent incident fixes
Validate releases through testing and post-deployment checks
Requirements: Degree or equivalent experience in a relevant discipline
At least three years supporting Microsoft business applications
Hands-on experience with at least two specified business platforms
Strong SQL and integration log investigation skills
French and English fluency, spoken and written
Apply your SQL, Dynamics, integration, and release expertise to keep Charton Hobbs Group’s commercial platforms reliable.

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📌 Microsoft Dynamics Business Systems Analyst (Quebec City)
🏢 CHARTON HOBBS
📍 Quebec City