Salesforce requirements analysis powers this hybrid McKesson position, supporting Sales Cloud and Service Cloud solutions with two office days weekly. Translate business needs into scalable CRM capabilities while collaborating across technical and business teams.
As a Salesforce Business Systems Analyst, you will support CRM solution delivery across Sales Cloud and Service Cloud. The work combines requirements elicitation, stakeholder engagement, user stories, and functional specifications. You will help align solution design with business objectives and enable productive, high-quality delivery.
Key Responsibilities: Elicit and document Salesforce business requirements
Translate needs into functional and technical specifications
Facilitate workshops and backlog refinement




Support solution design with developers and architects
Participate in system, integration, and UAT testing
Requirements: Four years of relevant experience typically required
Degree or equivalent experience
Salesforce CRM Business Systems Analyst experience
Requirements documentation and stakeholder engagement skills
Agile methodology and Jira or Azure DevOps familiarity
Bring Salesforce, analytical, and communication expertise to help McKesson deliver governed CRM solutions across Sales and Service Cloud.

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📌 Salesforce Business Systems Analyst (Quebec City)
🏢 McKesson
📍 Quebec City