Lead thorough home warranty inspections for Brookfield Residential homeowners in Calgary or Edmonton. Bring diagnostic expertise and strong interpersonal communication.
As a Customer Care Technician, you will inspect and evaluate homeowner warranty concerns throughout the service journey. Responsibilities include scheduled orientations, two, twelve, and eighteen-month reviews, additional inspections, and emergency service rotation. You will apply Recent Home Warranty Workmanship and Materials Performance Guidelines while coordinating trades and documentation.
Key Responsibilities: Perform scheduled homeowner orientations and warranty reviews
Use diagnostic tools to resolve complex home issues
Apply warranty guidelines when determining warrantable items




Coordinate walkthrough schedules and work order instructions
Assess and mitigate field-level safety hazards
Requirements: Five years residential construction or renovation experience
Progressive customer service experience
Strong verbal and written communication skills
Proficient computer skills
Ability to prioritize multiple competing priorities
Apply residential construction knowledge, diagnostic processes, and warranty expertise while guiding homeowners through inspections and service outcomes.

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📌 Home Warranty Inspection Technician (Alberta)
🏢 Brookfield Properties
📍 Alberta