ITAM Risk, Process and Operational Expert (Montreal)

ITAM Risk, Process and Operational Expert (Montreal)

01 Nov
|
Axelon Services
|
Montreal

01 Nov

Axelon Services

Montreal

Summary
-

Location:
Montreal
- Work Mode: Hybrid (day 1 onboarding onsite / in-office presence required 3x/week)
- Duration: 12 months Responsibilities
- Act as the senior ITAM risk, process, and operations subject-matter expert.
- Assess ITAM risks and control gaps across the end-to-end asset lifecycle.
- Translate identified risks into well-designed control objectives and requirements.
- Design or enhance control instances for independent testing.
- Develop and maintain operating procedures, process flows, and governance documentation.
- Lead current-state assessments and root-cause analysis.
- Partner with asset owners and process owners to implement controls.
- Define key risk indicators, control indicators, and operational metrics.
- Review the completeness, accuracy, and timeliness of IT asset and configuration data.
- Provide credible challenge to control owners while balancing risk reduction and business priorities.
- Prepare concise, executive-ready materials for governance forums and senior management.
- Support risk and control self-assessments, audits, and regulatory reviews.
- Monitor relevant ITAM industry practices and incorporate insights into the control framework.
- Independently plan and deliver multiple workstreams.
- Build trusted relationships and manage challenging interactions professionally. Requirements
- Minimum 3 years of relevant experience in IT asset management, technology risk, or a closely related discipline.
- In-depth,



hands-on working experience in the IT asset management domain.
- Demonstrated ability to identify and articulate technology and operational risks.
- Robust understanding of risk and control concepts.
- Proven ability to develop or improve policies, standards, and procedures.
- Ability to operate independently and deliver quality outcomes with limited direction.
- Self-starter mindset with strong ownership and attention to detail.
- Strong stakeholder-management skills.
- Excellent written and verbal communication skills.
- Experience coordinating across multiple functions and geographies.
- Proficiency with standard productivity, workflow, reporting, and presentation tools. Preferred Skills
- Experience in a large, regulated financial-services or similarly complex enterprise environment.
- Experience with enterprise ITAM, CMDB, discovery, workflow, or IT service management platforms.
- Working knowledge of hardware, software, and cloud asset management practices.
- Experience supporting first-line technology risk and control programs.
- Experience designing control metrics and executive-level risk summaries.
- Knowledge of industry frameworks and standards relevant to ITAM and technology controls.
- Relevant certifications such as ITIL, COBIT, CISA, CRISC, CISSP, CSAM, CHAMP, CITAM, or IAITAM credentials.
- Experience leading control transformation or process redesign programs. This role is for an existing vacancy.

📌 ITAM Risk, Process and Operational Expert (Montreal)
🏢 Axelon Services
📍 Montreal

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