Handle province-wide emergency calls as an Enbridge Shift Dispatcher in London, Ontario, using explicit communication and rapid operational judgment. This temporary full-time position rotates across twenty-four-hour coverage.
Enbridge seeks one temporary full-time Shift Dispatcher for its unionized London Office, represented by Unifor Local 938. The dispatcher handles emergencies, after-hours customer requests, commitments, recommitments, and company work files. Success requires learning dispatch systems, Excel, Microsoft Word, policies, work codes, priorities, and personnel capacities.
Key Responsibilities: Provide emergency call handling across the province twenty-four hours daily
Assess emergency responses using situations, resources, and required skills
Advise management about emergencies and workload status
Respond to customer requests after hours
Record commitments and work in company files
Requirements: Minimum high school education
Communicate clearly, concisely, and courteously through multiple channels
Learn computer, planning, dispatch, Excel, and Word systems
Work rotating shifts covering twenty-four-hour, seven-day schedules
Type forty net words per minute and operate computers
Apply your communication, dispatch learning, and emergency decision-making abilities as Enbridge’s temporary full-time Shift Dispatcher in London.