Construction materials customer service defines this Etobicoke position at Convoy, emphasizing product procurement, orders, and customer communication. Support customers from 180 Bethridge Rd.
As a Customer Service Specialist, you will assist customers with roofing, building envelope, and below grade materials. The work includes processing orders, quotes, and returns while coordinating deliveries or pickups with operations. You will also explain product applications, manage supplier purchase orders, and record payments accurately. Convoy seeks self-sufficient, motivated candidates who communicate effectively and make sound decisions.
Key Responsibilities: Process customer orders, quotes, and returns
Coordinate customer deliveries and pickups with operations
Educate customers about products and applications




Generate, place, and confirm supplier purchase orders
Receive payments and log sales in computer systems
Requirements: Customer product procurement experience, preferably construction-related
Strong problem-solving skills and accurate responses
Excellent written and oral communication skills
Robust decision-making ability and initiative
Organization, attention to detail, and respectful teamwork
Apply customer service, construction product knowledge, and administrative accuracy to support Convoy customers and operations in Etobicoke.

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📌 Construction Materials Customer Service Specialist (Ontario)
🏢 Design Engineering
📍 Ontario