Navigate housing supports for people facing homelessness in Kelowna. Use communication, empathy, and de-escalation skills in an on-site setting.
As a Homelessness Outreach Worker with BC Housing, you will connect with individuals in community locations and help them access housing-related services. The position supports people facing multiple barriers, including disability, mental illness, addiction, poverty, or substance use challenges. You will work with diverse communities and regional partners.
Key Responsibilities: Assist individuals navigating housing and related support systems
Build trusting relationships with people facing homelessness
Engage individuals with confidentiality, sensitivity, and empathy
Partner with advocates, volunteers, businesses, and community members




Update understanding of BC Housing programs and services
Requirements: Knowledge of homelessness, mental illness, addiction, and related causes
Solid verbal, written, negotiation, and conflict resolution skills
Understanding of cultural connections and holistic wellness initiatives
Proficiency with MS Office tools and computer applications
Ability to work periodic evenings and weekends
Apply outreach, housing-system knowledge, and compassionate communication to help individuals improve well-being and exit homelessness.

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📌 Housing Navigation Outreach Specialist (British Columbia)
🏢 BC Housing
📍 British Columbia