Support patients at Oxford University Hospitals NHS Foundation Trust as a Receptionist using EPR, accurate registration, and explicit communication. This Receptionist welcomes visitors and manages patient attendance for appointments. The work includes updating demographic details, protecting confidential information, and supporting nursing staff. It also requires directing patients, maintaining clinic lists, and closing clinics accurately.
Key Responsibilities
Greet visitors helpfully, politely, and efficiently Register appointments and verify patient demographic details Update records under data protection and confidentiality policies Maintain accurate clinic lists and report DNAs Close clinics and arrange requested return transport
Requirements:
Effective verbal and written communication skills Tact and diplomacy when supporting anxious patients Ability to prioritise workload and work independently Willingness to complete software and receptionist training Compliance with confidential data legislation and Trust policies Apply strong reception, EPR, communication, and organisational skills while supporting accurate, confidential patient services at Oxford University Hospitals.