Whitby needs a Jobcentre-based Fraud Verification Officer skilled in claimant interviews and evidence verification. This permanent, full-time role works face to face.
As a Verification Assurance Officer with Government Recruitment Service, you will collaborate with Jobcentre and Service Centre colleagues at site. Your work will identify and tackle suspected fraud promptly, reduce customer debt, and strengthen frontline controls. You will also help customers understand their responsibilities and consequences of non-compliance.
Key Responsibilities: Interview claimants about suspected document validity concerns
Verify Universal Credit identification and cost evidence
Support Enhanced Review Team customer evidence meetings
Provide practical fraud awareness support to Jobcentre colleagues
Collate management information for analysts and performance teams
Requirements: Solid communication skills for robust customer interviews
Ability to work onsite within a Jobcentre team
Ability to raise awareness of suspected fraud
Ability to deliver customer education sessions jointly
Availability for frequent inter-site travel when required
Use interviewing, verification, and communication skills to strengthen fraud controls and customer understanding across the Whitby Jobcentre service.
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📌 Jobcentre Fraud Verification Officer Whitby (Ontario)
🏢 Government Recruitment Service
📍 Ontario
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