Job Responsibility:

Night Auditors must have a detail orientated work style, and a positive personality with a desire to deliver outstanding customer service to our guests. The successful candidate must possess strong analytical and communication skills.

Responsibilities include, but are not limited to:
Check in guests, answer phones and take reservations
Respond to guest complaints, requests and emergencies
Process invoices, post checks to vendors
Reconcile accounts
Balance the cash drawer and log receipts
Investigate and resolve out-of-balance accounts
Must have Opera operating system knowledge
Keep accurate financial records and ledgers
Help prepare for forecasts and audits

Qualifications and Experience:
Previous working experience with Opera computer system preferred
Degree/Diploma in Hospitality Management, Marketing Sales or a related discipline is a robust asset
Previous experience in a customer service position
Ability to work with minimal supervision
Exceptional computer skills
Solid communication skills between guests, management and co-workers
Must be able to work weekdays, weekends and holidays.
Strong written and verbal communication skills
Proven ability in multi-tasking, organization, working under pressure,



meeting tight deadlines, working in fast paced workplace with strong attention to details
Exceptional conflict resolution skills in order to effectively deal with internal and external customers

If you are a dynamic leader with a passion for hospitality and possess the necessary qualifications, we invite you to apply for the Night Audit position with us.

If you require an accommodation for the application process in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, the alternate formats for contacting us are as follows:
Email: View email address on ca.edajobs.com
Phone: View phone number on ca.edajobs.com
In-person: 7389 Lundy's Lane, Niagara Falls, ON L2H 2W9 - Human Resources Department

Job Type: Part-time

Pay: $18.00 per hour

Benefits:
Dental care
On-site parking

Flexible language requirement:
French not required

Schedule:
Holidays
Monday to Friday
Night shift
On call
Weekends as needed

Experience:
accounting/bookkeeping: 1 year (preferred)
customer service: 2 years (required)
hotel front desk: 2 years (required)

Work Location: In person

📌 Night Auditor Niagara Falls
🏢 Ramada Plaza Niagara Falls
📍 Niagara Falls