Lead audio-visual floor operations at Fairmont Banff Springs, guiding technicians, equipment delivery, and customer service in a hotel workplace. Encore seeks an Event Audio Visual Operations Manager to supervise workflow, scheduling, inventory, billing review, and onsite guest support. You will lead technicians, manage performance and development, and help achieve service and cost-control goals. The position reports to an Operations Director or Director, Event Technology.

Key Responsibilities
Manage daily technician workflow and floor activities Supervise scheduling, timekeeping, delegation, and staff performance Maintain equipment sheets, inventory levels, safety, and quality Meet guests onsite and verify equipment setups Attend BEO, Pre-Cons, and pre-production meetings

Requirements:
High School Diploma required; Bachelor’s degree preferred Four-plus years audio visual and hospitality experience Two-plus years supervisory experience or Encore ADOP completion Live show audio-visual equipment knowledge Computer hardware, software, Internet, and Microsoft Office proficiency Bring audio-visual leadership, inventory control, and customer satisfaction expertise to Encore’s Banff hotel operations.

📌 Audio Visual Operations Manager Banff (Canada)
🏢 Encore Global
📍 Canada