Lead customer-focused fashion retail operations at Reitmans while supporting sales goals, merchandising standards, and team performance on the sales floor.
As a Team Lead, you will collaborate with management to coordinate store operations and deliver an outstanding customer experience. You will support scheduling, cash management, loss prevention, visual presentation, and policy compliance. Coaching, communication, and hands-on leadership help keep priorities aligned and execution timely.
Key Responsibilities: Support sales goals, company objectives, and key performance indicators
Assist opening, closing, cash management, and scheduling routines
Maintain merchandising standards and welcoming visual presentation
Coach team members through training and constructive feedback
Resolve customer concerns while leading on the sales floor
Requirements: Six months leadership experience in retail or customer-focused environments
Ability to motivate and guide teams toward shared goals
Robust communication, problem-solving, and organizational skills
Knowledge of scheduling, cash management, merchandising, and inventory flow
High school diploma and flexible evening, weekend, holiday availability
Bring fashion knowledge, retail leadership, and customer service skills to support Reitmans store performance and team development.
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📌 Reitmans Retail Team Lead (Quebec City)
🏢 RCL - Reitmans Canada Ltd/Ltée
📍 Quebec City
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