Deliver exceptional customer experiences at Trudell Healthcare Solutions through accurate order handling, responsive communication, and solutions-focused service in London.
This Customer Experience Representative role supports customers, sales teams, and internal departments. You will handle orders, investigate inquiries, maintain accurate information, and contribute insights that address order exceptions. The position also supports inside sales activities and business improvement efforts.
Key Responsibilities: Respond proactively to customer orders and concerns
Maintain accurate information exchange across systems
Advise personnel about delays, needs, and conflicts
Facilitate resolutions while maintaining product and service quality
Distribute approved quotes promptly and accurately
Requirements: College diploma in Business or equivalent
One to three years in customer experience
Data entry and Microsoft suite proficiency
Solid written, oral, and interpersonal communication skills
Fluent English and French considered an asset
Apply customer service, order coordination, and accurate communication skills within Trudell Healthcare Solutions’ London office.

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📌 Customer Experience Representative Healthcare (Ontario)
🏢 Trudell Healthcare Solutions
📍 Ontario