Support Make-A-Wish Canada donors in French and English through phone, email, and accurate CRM data entry onsite. This full time contract serves Calgary, London, or Saskatoon.
As a Donor Care Representative, Office Administration, you will provide customer service and administrative support. The role combines donor inquiries, office reception, constituent records, and stewardship communications. You will use Donor Drive, Salesforce, Microsoft Office, Excel, and Word while working with internal teams.
Key Responsibilities: Answer donor inquiries through phone and email
Manage reception, office opening, closing, and building coordination
Enter donations, payments, and constituent records accurately
Issue tax receipts, acknowledgment cards, and stewardship communications




Support regional fundraising directors and collaborate with internal teams
Requirements: Fluency in French and English, verbally and in writing
One to two years’ data entry experience required
One year of customer service and office administration experience
Strong organization, communication, problem-solving, and multitasking skills
Microsoft Office, Excel, Word, confidentiality, and background check requirements
Bring bilingual communication, donor service, office administration, and CRM accuracy to Make-A-Wish Canada’s mission.

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📌 Bilingual Donor Care Representative (Alberta)
🏢 Make-A-Wish Canada
📍 Alberta