Responsable Service Delivery Senior Vancouver

Responsable Service Delivery Senior Vancouver

01 Nov
|
Vancouver City Savings Credit Union
|
Vancouver

01 Nov

Vancouver City Savings Credit Union

Vancouver

Elevate Vancity's Member Service Centre as a Senior Director of Contact Centre Experience. You will lead a hybrid team to enhance service delivery and drive exceptional member experiences.

This full time role based in Surrey Central focuses on strategic growth and service delivery. Ideal candidates possess robust leadership and commercial acumen in financial services, capable of navigating complex organizations while maintaining a member-focused approach.

Proven track record in multi-team management
Knowledge of compliance and risk requirements
Relevant post-secondary education or equivalent experience

📌 Responsable Service Delivery Senior Vancouver
🏢 Vancouver City Savings Credit Union
📍 Vancouver

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