Vivid Solutions is seeking a Director of Qualified Services to lead client-facing delivery while developing team capabilities in beautiful Victoria, British Columbia. This role requires a strategic focus on client satisfaction and team mentorship.

As a crucial member of the Management Team, you will oversee your own portfolios and ensure optimal delivery across projects. You will coach portfolio leaders and identify at-risk work early, fostering a culture of proactive problem-solving. Your leadership will drive improvements in delivery standards, ensuring the integrity of every engagement.

Key Responsibilities:
Lead delivery on assigned client portfolios and projects
Oversee health of multiple client engagements




Assign and balance leadership roles among projects
Establish consistent portfolio reviews and performance reports
Recruit and mentor future delivery leaders

Requirements:
7+ years in client-facing senior management
5+ years in project or portfolio management
Proven experience coaching project managers
Familiarity with Agile delivery practices
Solid communication and judgement skills

Elevate your impact in qualified services while building strong client relationships at Vivid Solutions in Victoria.
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📌 Client Service Leader Victoria
🏢 Vivid Solutions
📍 Victoria