01 Nov
|
Bayshore Healthcare
|
Ontario
01 Nov
Bayshore Healthcare
Ontario
Coordinate patient schedules at Bayshore HealthCare using Procura, customer service, and strong communication skills. Support patients, families, and providers.
As a Client Scheduling Coordinator, you will connect patients, families, staff, and funder organizations. You will process referrals and updates in Procura while reviewing service needs with Supervisors, field employees, and patients. The work requires organized scheduling, problem solving, accurate documentation, and effective communication in English.
Key Responsibilities: Process funder referrals and updates in Procura
Assign care providers by needs, geography, skills, and availability
Maintain consistent caregiver assignments and service delivery
Notify patients and staff about initial and ongoing schedules
Resolve patient concerns through established escalation pathways
Requirements: Secondary School Diploma
Minimum two years of related customer service experience
Solid written and oral English communication skills
Excellent Windows, Microsoft Office, internet, and EMR skills
Advanced keyboarding and scheduling software competency
Bring scheduling, communication, documentation, and customer service strengths to patient care coordination with Bayshore HealthCare.
#J-18808-Ljbffr
📌 Client Scheduling Coordinator Healthcare (Ontario)
🏢 Bayshore Healthcare
📍 Ontario