01 Nov
|
GiveX Canada
|
Canada
01 Nov
GiveX Canada
Canada
Technical troubleshooting and customer support define this Shift4 associate role, serving Gift Card clients through telephone, tickets, and live chat. Working in a 24/7 Customer Services operation, you will support B2C and B2B Gift Card users. You will also support Givex database monitoring and documentation. Respond to telephone calls, tickets, and live chats Resolve Gift Card questions and support issues promptly Call center and technical support experience preferred Excellent telephone communication etiquette and writing skills Basic networking knowledge and documentation skills Experience using Word, Excel, and Outlook Apply technical support, troubleshooting, communication, and documentation skills while assisting Shift4 Gift Card clients across support channels. #
📌 Customer Support Technical Associate (Canada)
🏢 GiveX Canada
📍 Canada