Beauty Incubator Recruitment is working with a leading name in aesthetic medicine, known for natural, refined results and gold-standard patient care. The clinic is growing and looking for a highly organized, polished, and client-focused Patient Coordinator to join their team. As the first point of contact for their patients, youll play a pivotal part in their surgical journey, guiding them from initial inquiry through consultation, scheduling, and post-op care. Youll be the calm, confident liaison who ensures every patient feels cared for, understood, and supported. Your Role at a Glance: Client Experience & Front Office Support Act as the first point of contact for patients in person, over the phone, and via email Handle all inquiries with professionalism, warmth, and discretion Manage consultation scheduling and provider calendars efficiently Track and nurture patient leads to drive bookings Maintain accurate patient records in our EMR/CRM systems Collaborate closely with clinical and aesthetics teams to ensure seamless care Oversee the full surgical scheduling process from initial consultation to OR day Coordinate pre-op appointments,



lab work, consents, and clearances Ensure patients are fully informed with detailed pre
- and post-op instructions Communicate regularly with patients throughout their surgical preparation and recovery Liaise with hospitals, anesthesiologists, and surgical centers to manage logistics Monitor and optimize surgical calendars and waitlists About You: You come with 3+ years of experience in surgical coordination or clinic administration (experience in plastic surgery, dermatology or medical aesthetics is a strong asset) A minimum of 2 years of proven sales experience required. Exceptional communication and interpersonal skills Tech-savvy: comfortable with EMRs, scheduling tools, Microsoft Office, and CRM systems Detail-oriented with strong organizational and time-management skills Skilled, emotionally intelligent, and calm under pressure Approachable, polished, and genuinely patient-centered Compensation: Hourly Rate On-site parking Paid time off

Job Type
Full-time

📌 Medical Secretary (Canada)
🏢 Birecruit
📍 Canada