Serve Whitby customers onsite as a Personal Banking Associate Trainee, using banking advice and digital education to address everyday financial needs.
At TD Canada Trust, this trainee position supports frontline customer relationships and branch banking solutions. You will guide customers toward appropriate contacts for current accounts, investment advice, and banking needs. The role combines service transactions, problem resolution, documentation, and operational support.
Key Responsibilities: Engage customers in advice needs and service transactions
Educate customers on mobile, ATM, and online banking
Guide customers toward appropriate banking solutions and contacts
Support scheduled cash and non-cash transactions
Complete branch processes and accurate documentation
Requirements: High School diploma or one year relevant experience
Complete IFC or equivalent within 90 days
Proficiency with Microsoft Office, branch software, and internet
Knowledge of banking solutions and processes
Strong communication, organization, and time management skills
Bring customer service, digital banking education, and sound judgement to TD Canada Trust’s Whitby branch team.

#J-18808-Ljbffr

📌 Personal Banking Associate Trainee Whitby (Ontario)
🏢 TD Bank Group
📍 Ontario