Business Systems Support Specialist (British Columbia)

Business Systems Support Specialist (British Columbia)

01 Nov
|
CivicInfo BC
|
British Columbia

01 Nov

CivicInfo BC

British Columbia

Apply your technical computer literacy as a Business Systems Support Clerk with the City of Abbotsford’s Parks, Recreation and Culture Department.
This full time, unionized position provides administrative and technical support for departmental business systems. You will guide users, troubleshoot software applications, manage support tickets, investigate system issues, and answer inquiries. The role also supports in-house training for staff.
Key Responsibilities: Provide guidance on business processes and specific business systems
Troubleshoot software applications and manage technical support tickets
Investigate and resolve system-related issues efficiently
Respond to user inquiries in a timely, effective manner
Support development and delivery of in-house training




Requirements: Completion of Grade 12 and post-secondary information technology courses
Minimum two years of applicable business systems support experience
Technical computer literacy and effective problem-solving abilities
Initiative and sound priority decisions in deadline-oriented work
XplorRecreation, KACE, or Stone Orchard experience considered an asset
Support City of Abbotsford systems through troubleshooting, user guidance, technical tickets, and effective departmental training assistance.

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📌 Business Systems Support Specialist (British Columbia)
🏢 CivicInfo BC
📍 British Columbia

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