Lead sales excellence at Staples Canada as a Retail Assistant Manager, using customer service and coaching to strengthen store performance. Develop associates through explicit guidance and feedback.
This Assistant Manager role combines retail management with customer-first leadership and operational accountability. You will coach teams, build customer partnerships, create action plans from sales metrics, and develop talent. The position requires communication, organization, and multitasking skills while managing daily store execution.
Key Responsibilities: Lead teams delivering exceptional customer service
Offer tailored products and services to customers
Use sales reports to create action plans
Coach associates through feedback and development
Manage inventory, merchandising, and brand standards
Requirements: Two to three years of retail management experience
Accountability for sales and service targets
Experience leading, coaching, and developing talent
Excellent communication and interpersonal skills
Strong prioritization, organization, and multitasking skills
Apply retail management, sales leadership, and coaching expertise to develop Staples Canada teams and deliver exceptional customer experiences.