Support shelter clients overnight in Nanaimo with frontline care, safety monitoring, crisis response, and accurate documentation at The Salvation Army.
The full-time Shelter Worker serves at Nanaimo Recent Hope Centre, supporting people experiencing homelessness. You will welcome clients, monitor access, assess immediate needs, and maintain a respectful environment. The work includes client records, safety procedures, conflict de-escalation, medication management, and collaboration with staff.
Key Responsibilities: Receive clients and visitors while monitoring facility access
Assess immediate needs and potential safety concerns
Complete logbooks, incident reports, and client data entry
Respond to conflicts and de-escalate tense situations




Conduct bed checks, room searches, and property inspections
Requirements: High school graduation or equivalent required
Six months’ related mental health or addictions experience
Frontline social service experience
Knowledge of homelessness, poverty, addiction, and barriers
Strong confidentiality, communication, judgment, and computer skills
Apply your shelter operations, crisis response, documentation, and client-support skills during overnight service at Nanaimo New Hope Centre.

#J-18808-Ljbffr

📌 Overnight Shelter Support Worker (British Columbia)
🏢 The Salvation Army International
📍 British Columbia