Bilingual English-French professionals can manage complex customer orders for Olympus in Richmond Hill through a hybrid work model.
This Customer Service Representative – Sales Level II role supports customers and sales staff with ordering requirements. You will manage inquiries, order updates, credits, returns, reporting, and follow-up while applying company policies and procedures. Success requires accurate case handling, effective prioritization, and clear communication across Olympus Canada divisions.
Key Responsibilities: Handle complex order management requests and inquiries
Answer telephone calls, faxes, and emails promptly
Support customers and sales staff with ordering requirements
Complete end-of-day sales reporting and specialized tasks




Maintain required case volume and error-free performance
Requirements: Excellent verbal, written, and customer service communication
Strong organizational skills and detail orientation
Proactive, persistent, motivated, and results oriented
Ability to prioritize workload and manage time effectively
Ability to work flexible schedule and stressful situations
Apply bilingual customer service and disciplined order coordination skills to support Olympus sales operations in Richmond Hill.

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📌 Bilingual Order Management Specialist (Ontario)
🏢 Olympus
📍 Ontario