Durée de l'emploi: Permanent
Langue de travail: Anglais
Heures de travail: 32 to 40 hours per week
Education:
Expérience:

Education
No degree, certificate or diploma

Work setting
Hospitality industry
Hotel, motel, resort

Tasks
Register arriving guests and assign rooms
Process group arrivals and departures
Take, cancel and change room reservations
Provide information on hotel facilities and services
Provide general information about points of interest in the area
Process guests' departures, calculate charges and receive payments
Balance cash and complete balance sheets, cash reports and related forms
Maintain an inventory of vacancies, reservations and room assignments
Follow emergency and safety procedures
Clerical duties (i.e. faxing, filing, photocopying)
Answer telephone and relay telephone calls and messages
Assist clients/guests with special needs
Provide customer service

Computer and technology knowledge
Multi-line switchboard
Word processing software
Central reservation system (CRS)
Spreadsheet
Internet

Security and safety
Criminal record check





Transportation/travel information
Own transportation

Work conditions and physical capabilities
Attention to detail
Fast-paced workplace
Standing for extended periods
Work under pressure

Personal suitability
Client focus
Dependability
Effective interpersonal skills
Excellent oral communication
Excellent written communication
Flexibility
Judgement
Organized
Reliability
Team player

Screening questions
Are you available for shift or on-call work?
Are you available to start on the date listed in the job posting?
Are you currently a student?
Do you have experience working in this field?

Employment terms options
Early morning
Evening
Shift
Flexible hours
Morning
Night

Experience
No experience (will train)

Employment terms options
On call
Day
Weekend

Health benefits
Dental plan
Health care plan

Other advantages
Free parking available
Learning/training paid by employer

📌 Guest Services Agent Hotel Okotoks
🏢 Best Western Plus Okotoks Inn & Suites
📍 Okotoks