General Manager, Industrial Products and Services# General Manager, Industrial Products and ServicesToptalRemoteCanadaBusiness DevelopmentPosted Oct 26, 2026Job Summary: As General Manager, Industrial Products & Services (IPS), reporting directly to the EVP, Industries, you will own the strategy, growth, and profitability of Toptal’s business across Automotive, Manufacturing, Agriculture, Oil & Gas, Chemical, and Logistics clients, with full P&L; and budget authority. You will bring a clear perspective on the challenges facing potential clients and where Toptal can help. Working with our Services leaders and subject matter experts, you will translate those challenges into viable sales proposals across our AI solutions, managed services, management consultancy, and talent offerings. You will choose which markets, accounts, and opportunities to pursue, allocate resources accordingly, and give your team a focused plan. You will lead from the front: personally leading executive client conversations, shaping proposals, working through difficult commercial negotiations, and helping close critical pursuits. You will understand what is driving performance, where growth is constrained, and what needs to change. This is a remote position. Resumes and communication must be submitted in English. Identify the markets, client problems, and offerings with the strongest growth potential. Test your assumptions with clients and adjust the plan as evidence changes.
• Set and manage the budget, allocate resources, and evaluate returns on investments in people and growth initiatives. Understand how pricing, delivery economics, retention, and portfolio mix affect results, and act when performance diverges from the plan. Lead your team in pursuing priority accounts. Develop a credible reason for each client to engage with Toptal,



build relationships with decision-makers, and personally advance important opportunities through discovery, solution development, negotiation, and close.
• Work with Client Partners to understand client priorities, broaden relationships across buying centers, and develop opportunities across Toptal’s portfolio. Make account planning actionable. Expect your team to explain why an account matters, whom they need to engage, what chance they are pursuing, and how they will create progress. Ensure priority accounts receive sustained attention.
• Work with Services leaders, solution architects, and specialists to diagnose needs and develop credible proposals across services, AI-based solutions, and talent. Coordinate with supporting functions to resolve obstacles and keep opportunities moving toward a decision.
• Understand the assumptions connecting pipeline to the financial plan, identify risks early, and take specific action to address shortfalls.
• Recruit strong commercial talent, set clear expectations, and coach people through real client situations. Review calls, account plans, and active pursuits; Accomplish work objectives through leading and supervising other Toptal team members on the Industrial Products and Services team.
• Coach and mentor team members, provide feedback, conduct performance reviews, and implement performance improvement plans, if needed. Meet your team and the leaders whose functions support the IPS business.




• Assess the team’s capabilities and identify immediate coaching, performance, and hiring priorities.
• Establish a consistent rhythm for account planning, opportunity reviews, forecasting, financial management, and coaching.
• Present your proposed IPS business plan, including priority markets and accounts, revenue and profitability assumptions, investment choices, and the first actions you will take. In the first three months, expect to:
• Be executing an agreed business plan with clear objectives, resource allocations, account priorities, and ownership.
• Be personally advancing major pursuits, helping close new business, and building qualified pipeline in priority accounts.
• In the first six months, expect to:
• Demonstrate measurable commercial progress against the plan through closed new business, expansion revenue, and margin performance.
• Show that coaching, account planning, and opportunity reviews are improving seller performance and commercial results.
• Manage the P&L; against the budget, address material variances, and refine investment priorities using evidence from sales and delivery outcomes. Present the next stage of the industry business plan, including the investments required to sustain profitable growth. Qualifications and Job

Requirements:
• Bachelor’s degree is required. Master’s degree in Engineering, Business, or a related field preferred.
• 5+ years of proven success leading professional services sales teams specifically in Industrial Products and Services.
• 12+ years of demonstrated experience running and managing an industry business unit with a strong understanding of business operations and management principles.
• Deep industry relationsh

📌 General Manager, Industrial Products and Services (Canada)
🏢 Coinscapture
📍 Canada