The Department of Surgery is seeking a Medical Secretary II to support an academic Thoracic Surgeon at St. Joseph’s Healthcare Hamilton at the Charlton campus. The division of thoracic surgery at McMaster University has grown to consist of four full-time geographic faculty members. Joseph’s Healthcare, the division provides Hamilton and surrounding communities with specialty care for diseases of the lung, esophagus and mediastinum. In addition to providing innovative clinical services, the division is acclaimed as one of eight centres in Canada (and nine in the USA) qualified to train thoracic surgeons to practice thoracic surgery in Canada. The division continues to enjoy close relationships with other groups and institutions both within and outside the hospital, including the Firestone Institute for Respiratory Health (FIRH), Juravinski Cancer Centre, Father Sean O’Sullivan Research Centre (FSORC) and the Ontario Cancer Treatment and Research Foundation. About the Department of Surgery Over its 50+ year history, the McMaster Department of Surgery has maintained a steadfast commitment towards thinking big and making it possible. We are a Department with 11 surgical divisions and Royal College residency training programs; together, we are poised to unleash a future fueled by a creative mindset and powered by our people. Transformation through innovation & entrepreneurship The Medical Secretary (II) is responsible for establishing priorities for office operations and performing a variety of secretarial and administrative duties within a clinical or medical practice setting. Prepare, coordinate, and monitor physician on-call schedules, procedure schedules, clinics, and medical staff rounds. Schedule patient medical appointments and procedures. Coordinate calendars, arrange meetings, book rooms and make travel arrangements. Resolve scheduling and calendar issues,



complaints, and conflicts. Use a dictaphone to transcribe a variety of documents and reports including minutes, patient files, medical reports, and manuscripts. Monitor budgets and reconcile accounts. Complete financial forms including travel expense reports, electronic cheque requisitions, purchase orders and journal entries. Greet visitors, answer or redirect general inquiries in person, by telephone and via email and respond independently to inquiries that are specific in nature and require a thorough knowledge of established policies and procedures. Ensure patients understand all instructions given to them for tests and medical procedures. Facilitate the collection of signatures required on grant applications and agreements. Conduct database, literature and web searches to locate and retrieve documents and articles. ensure all materials are stocked, stored, and organized accordingly. Update and maintain information in a variety of databases. Handle sensitive material in accordance with established policies and procedures. Monitor and order office supplies. Remain current with relevant medical terminology. 2-year Community College diploma in Medical Office Administration or related field. ~ Assets: Proficient understanding and use of current medical terminology Experience with electronic medical records (EMR) systems such as Dovetale, EPIC, and Accuro. Customer service skills and a patient, empathetic attitude. Strong interpersonal and communication skills, with ability to communicate professionally with hospital staff, patients and families Solid computer skills, including full working knowledge of Microsoft Office tools, scheduling virtual visits/meetings using Zoom and Teams platforms. Previous surgical/medicine/hospital work experience, with surgical oncology experience preferred Position requires working on-site in a hospital setting. #

📌 Secretary I (Canada)
🏢 McMaster University
📍 Canada