Own Ticketmaster Archtics operations remotely across Canada, building events, managing on-sales, and supporting six Northern Super League clubs. As Manager, Ticketing Operations, you will administer Archtics, TM1, AccountManager, TicketExchange, and Host across the league. You will support club sales teams, maintain clean ticketing data, and run standardized processes. The role reports to the Senior Director, Ticketing Operations & Fan Experience.
Key Responsibilities
Administer Ticketmaster systems across six Northern Super League clubs Build events, manifests, inventory, offers, and on-sales Manage payments, invoicing, payment plans, and access control Support club staff with CRM access and troubleshooting Reconcile ticketing records for league financial reporting
Requirements:
Three to five years in ticketing operations Hands-on Ticketmaster Archtics administration experience Working knowledge of TM1, Host, AccountManager, and TicketExchange Experience supporting CRM systems in sales environments Ability to manage competing deadlines across multiple markets Bring Archtics administration, ticketing operations, and CRM support expertise to the Northern Super League’s centralized league platform.
📌 Operations / General Manager - Remote (Canada)
🏢 Indigo
📍 Canada