Apply addictions expertise and case management skills while supporting participants in Waterloo Region communities and HART Hub locations. Daytime scheduling generally applies.
House of Friendship seeks a Connection Coordinator for its innovative HART Hub program. You will support people experiencing homelessness alongside mental health and addiction concerns, helping them pursue wellness and substance use goals. The position requires strength-based engagement, accurate documentation, professional rapport, and collaboration with interdisciplinary and community teams. One evening shift weekly may support program needs.
Key Responsibilities: Assess complex situations and complete crisis intervention and safety planning
Prepare intake assessments and pre-treatment care plans
Support admission, discharge, treatment access, and recovery planning




Plan housing, prescriptions, food, employment, and aftercare supports
Participate in internal and external case conferences
Requirements: Strong understanding of addictions and associated health risks
Minimum two years’ case planning or management experience
Solid communication, listening, and interpersonal engagement skills
Ability to work independently and within interdisciplinary teams
Commitment to anti-racist, anti-oppressive, trauma-informed practice
Use addiction treatment knowledge, sound judgment, and compassionate planning to strengthen participant connections to care and recovery.

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📌 Addictions Case Manager Waterloo Region (Ontario)
🏢 House of Friendship of Kitchener
📍 Ontario