Support healthcare reimbursement cases remotely with Cencora, coordinating documentation and resolving routine coverage-related issues across customer operations.
As a Caseworker on a 12-month contract, you will support reimbursement processes across patient support workflows. The work includes perks documentation, case updates, follow-up activities, and reimbursement communications. You will maintain accurate records while coordinating with internal and external stakeholders.
Key Responsibilities: Assist reimbursement processes across customer operations and patient support workflows
Coordinate benefits documentation, case updates, and follow-up activities
Resolve routine reimbursement issues and documentation gaps
Maintain accurate case records and system updates




Monitor reimbursement trends and escalation indicators
Requirements: High School Diploma, GED, or equivalent experience
Two or more years in reimbursement or patient services
Experience in healthcare support, case coordination, or claims support
Certification in reimbursement support or patient access preferred
Experience with customer support or service management preferred
Bring case coordination, reimbursement support, and stakeholder communication skills to Cencora’s patient-focused healthcare operations.

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📌 Remote Healthcare Reimbursement Caseworker (Quebec City)
🏢 World Courier
📍 Quebec City