Bilingual client service expertise drives this Montreal opportunity, supporting account onboarding, service requests, and business banking relationships.
Scotiabank’s Client Service Specialist supports new and existing clients throughout Commercial Banking Distribution. The position serves as a primary client contact while coordinating with Relationship Managers and internal departments. Success requires accurate information gathering, organized request management, and explicit education about banking services and processes.
Key Responsibilities: Provide timely resolution for client questions and challenges
Manage expectations regarding service processes and timelines
Maintain consistent experiences aligned with Scotiabank standards




Support clients during account activation and ongoing usage
Coordinate responses with Relationship Managers and internal partners
Requirements: Degree or equivalent work experience in a related field
One to three years in financial services or related industry
Excellent oral and written French and English
Strong interpersonal, organizational, and time management skills
Accuracy, customer focus, and results focus
Use bilingual service communication, organization, and banking knowledge to support Commercial Banking clients and Relationship Managers in Montreal.

#J-18808-Ljbffr

📌 Bilingual Banking Client Service Advisor (Quebec City)
🏢 Scotiabank
📍 Quebec City