FSRA offers a public affairs correspondence role focused on clear writing and stakeholder coordination. Respond to complex inquiries and complaints across multiple channels.
As a Bilingual Inquiry and Correspondence Officer, you will represent FSRA while delivering accurate guidance to the public, administrative entities, and client organizations. You will research legislation, regulations, policies, and procedures, then coordinate consistent responses with stakeholders. Your correspondence may address financial services regulation and related licensing, registration, application, examination, and investigation matters.
Principales responsabilités: Answer public inquiries and complaints by telephone, email, mail, and in person
Use information systems, databases, references, and resource documents
Write skilled correspondence for varied audiences




Coordinate accurate and consistent information with stakeholders
Prepare senior-management messages using issue-management strategies
Exigences: Postsecondary diploma in public administration, business, politics, or related studies
One to two years’ public, stakeholder, or industry inquiry experience
Demonstrated written communication for correspondence, reports, and information materials
Oral communication skills for representing FSRA
Public relations and conflict-resolution abilities
Bring precise writing, stakeholder coordination, regulatory knowledge, and calm conflict resolution to FSRA’s public affairs team.

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📌 FSRA Public Affairs Correspondence Officer (Ontario)
🏢 Financial Services Regulatory Authority (FSRA)
📍 Ontario