Train customers and technical teams on Sandvik Mining ITH Drills while supporting digitalized, automated underground mining environments from Winnipeg.
As Product Technical Specialist – Heavy Equipment, you will strengthen technical competencies among internal personnel and external customers. Your work centers on underground drilling equipment, customer training, technical guidance, and product support. You will also investigate recurring problems and collaborate with internal technical teams.
Key Responsibilities: Train customers on purchased equipment features and operation
Guide internal stakeholders through product training and support
Investigate and resolve complex technical problems
Monitor recurring issues and collaborate on solutions
Maintain positive relationships supporting future business
Requirements: Red Seal Heavy Duty Equipment certification
At least five years of technical experience
Excellent verbal and written English communication skills
Active listening and solid customer relations abilities
Willingness to work underground and travel approximately 60%
Apply your underground equipment knowledge, communication skills, and customer focus to technical training and support at Sandvik Mining.