After Market Service Regular Full Time Obsessed by Science. Diasorin is a global leader in immunodiagnostic and molecular diagnostic solutions, advancing science to improve patient outcomes worldwide. For more than 50 years, we have combined scientific rigor with an entrepreneurial mindset, operating with a strong commitment to innovation, accountability, and results to deliver trusted diagnostic solutions. Guided by our values of operational excellence, customer focus, and teamwork, we empower teams to think boldly, act decisively, and transform ideas into meaningful impact across one of the industry’s broadest specialty diagnostic portfolios. You are helping build what comes next. Build What Matters Take ownership, challenge the status quo, and contribute directly to solutions that improve patient care worldwide. Grow in a People-Centered Culture Thrive in a culture that values accountability, inclusion, and continuous development. The Field Service Engineer 1 provides service to customers with regards to preventative maintenance, retrofit installation, troubleshooting and repair with minimal support. Provide service and support to Internal and external customers with regard to instrument maintenance, troubleshooting and repair with minimal assistance. Receive information from Manager, Technical Service and Logistics Teams concerning customer instrumentation. Maintain customer, applications, and sales communications. Assist with instrument installations. Resolve Instrument problems by troubleshooting the specific problem (hardware or software) and repairing. Perform other assignments as required for effective support of field systems and activities at customer sites(s). Complete Field Service Reports according to process.



Follow DiaSorin's established compliance procedures designed to ensure that all regulatory requirements are met; Service Reports Completed Daily Service software synch twice daily On-time completion of all Smart Training and Technical Requirements Prompt response to all forms of communication from headquarters, customers, and co-workers Manage and maintain assigned company assets (i.e. parts inventory, tools, communication, and computing devices, vehicles). Perform Work in a safe manner consistent with DiaSorin's health, safety and environmental policies and assume responsibility for personal safety and that of co-workers to result in a safe work environment for all employees and the protection of the environment and the community at large. Follow DiaSorin's established procedures for the safe handling and disposal of hazardous, radioactive, laser sources and infectious material. Participate in DiaSorin's safety training programs and demonstrated competency in the use of Material Safety Data Sheets, Chemical Labeling, Corporate Emergency Response Procedures, and DiaSorin's Health, Safety, and Environmental Policies. Be aware of and understand the hazard specific to the work area and follow appropriate safety precautions necessary to control them. Participate in training processes that are designed to develop highly skilled workforce capable of delivering results consistent with corporate goals and objectives.



Participate in formal and informal training required to increase skills to meet work expectations. Successfully pass annual corporate assessments. Laboratory Technician, AA Electronics, Engineering Technician or equivalent required ~2+ Years as a biomedical equipment, electronics or field service technician, or equivalent combination of education, training, and experience required ~ Basic knowledge and understanding of electronics and medical terminology ~ Ability to do preventative maintenance and troubleshooting with reference to manufacturer's manual and with minimal support ~ Ability to learn and apply valuable manufacturing practices (cGMPs) and good laboratory practices and techniques ~ Ability to manage travel, expenses, and reimbursements ~ Knowledge of and skill in Using Microsoft Office Applications ~ Phone, iPad, PC ~ Be a self-starter and require minimal supervision on field tasks ~ Quality and detail oriented Travel Requirements ~The hiring range for this position is $85,000-$100,000 CAD annually. The salary range for this role represents the numerous factors considered in the hiring decisions including, but not limited to, educations, skills, work experience, certifications, etc. We are proud to offer a comprehensive plan of health benefits, retirement and financial wellbeing, time off programs, wellbeing support and perks. An incentive award, if any, depends on various factors, including, individual and organizational performance. Diasorin is committed to building a workplace where people feel empowered to contribute ideas, take ownership, and grow their careers. We believe diverse perspectives strengthen innovation and help us deliver meaningful impact for patients and customers worldwide. All quali

📌 Field Service Engineer (Canada)
🏢 DiaSorin
📍 Canada