SAP BRIM support leadership and project management define this full time chance, spanning production operations, enhancements, and operational governance. The location remains unspecified.
This experienced SAP BRIM Support Lead / Project Manager oversees Order-to-Cash and Lead-to-Cash monetization support. The work combines functional knowledge of SOM, CC, CI, and RAR with ITIL governance, incident resolution, and delivery management. You will coordinate blended teams and business stakeholders.
Key Responsibilities: Lead Level 2 and Level 3 SAP BRIM production support
Track MTTA, MTTR, SLA compliance, backlog, and first-time-fix rates
Escalate Priority 1 and 2 billing incidents
Manage release cadences, change requests, and enhancements




Coordinate requirements, testing, cutover, and stabilization
Requirements: Eight-plus years of IT delivery or support experience
Four-plus years working in SAP BRIM settings
Three-plus years leading projects or application maintenance services
Depth in at least two BRIM components
Experience with ITIL, Service Now, Jira, or SAP Solution Manager
Apply SAP BRIM functional expertise, ITIL governance, and project delivery discipline across critical monetization support services.
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📌 Sap Brim Support Lead Project Manager Winnipeg (Canada)
🏢 HCL Canada
📍 Canada