Keep Simon Fraser University’s Data Centres operating through hands-on network support, switch configuration, and careful infrastructure monitoring. Work from the SFU Burnaby Data Centre.
This Network Operator role supports a customized institutional network connecting campuses, Data Centres, and remote computing environments. You will process connection changes, assist with server and equipment moves, and diagnose network issues. Strong IP topology knowledge, ITSM understanding, and structured cabling experience support reliable operations.
Key Responsibilities: Process network connection moves, additions, and changes
Assist with server and equipment moves, additions, and changes
Conduct network tests and troubleshoot first-level network problems
Configure switch ports and modify network configurations




Support Data Centre safety, security, organization, and cleanliness
Requirements: Three years’ related experience in large network or Data Centre environments
Computing education with CCNA, ITIL, and NORDX certification, or equivalent
Solid networking, Wi-Fi, monitoring tools, and cabling foundations
Excellent organizational, analytical, diagnostic, and problem-solving skills
Ability to participate in overnight and weekend on-call rotation
Use hands-on network operations, infrastructure troubleshooting, and ITSM knowledge to support SFU’s interconnected computing environments.

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📌 Data Centre Network Support Operator (British Columbia)
🏢 SFU group
📍 British Columbia