Salesforce, Inc. in Ontario is seeking a Customer Success Manager (CSM) to ensure high‑value customers achieve a significant ROI with the Signature Success Plan.
The CSM acts as an extension of the customer’s workforce, guiding both technical and business concerns and coordinating delivery across the Signature lifecycle. This office‑flexible role requires 3+ years in Customer Success or SaaS, solid consulting skills, and experience with Sales Cloud and Service Cloud.