EXFO Inc. is seeking a Customer Service Coordinator within the Customer Experience team to ensure customer priorities are effectively managed across the organization. You will act as a vital link between Customer Service and internal teams, supporting daily operations, escalations, coaching, and continuous improvement while keeping the voice of the customer at the center of decisions. This role emphasizes proactive problem-solving and workload balancing across planning and other departments.
📌 Customer Experience (Canada)
🏢 EXFO
📍 Canada