Montreal customer service professionals can advise English- and French-speaking callers through belairdirect’s hybrid insurance team. Build informed choices around home and auto coverage.

This Bilingual Associate, Sales and Customer Service position supports Canadians seeking protection for valuable assets. You will listen carefully, analyze customer needs, explain products, and propose insurance solutions.



The role includes three months of structured training before evening inbound call centre work.

Key Responsibilities:

• Help callers choose from available insurance solutions
• Provide product answers and coverage guidance
• Promote services based on analyzed customer needs
• Recommend choices supporting informed customer decisions
• Contribute to developing and implementing new initiatives

Requirements:

• Regular service experience with French- and English-speaking clientele
• Customer-driven approach with robust listening skills
• Ability to multitask and remain calm under pressure
• Ability to work independently and collaboratively
• Eligibility to work in Canada

Use bilingual listening, empathy, and customer advising abilities to support belairdirect callers from the Montreal office.