Customer service and Microsoft Office skills support The Brick’s retail team. This position requires flexibility across evenings and weekends as required. As a Customer Service Associate, you report to the Operations Manager while supporting customers in a retail location. You respond to inquiries, provide solutions, follow up on customer needs, and review order reports daily. The role suits organized, team-oriented candidates with robust written and verbal communication. A high school diploma or equivalent and computer proficiency are required. The Brick also identifies career-focused growth as part of the experience.

Key Responsibilities




Respond to customer inquiries courteously and professionally Offer solutions that address customer questions and needs Follow up with customers to support their needs Promote loyalty through exceptional customer support Review and follow up on daily order reports

Requirements:
Team-oriented approach to customer service High school diploma or equivalent Exceptional written and verbal communication skills Ability to multitask and maintain organization Computer and Microsoft Office proficiency Use customer support, organization, communication, and Microsoft Office skills as a Customer Service Associate at The Brick.

📌 Customer Service Associate Retail (Canada)
🏢 Leon's Furniture
📍 Canada