We're looking for a Virtual Assistant to join our Admin Services team, the human-led virtual admin service many clinics know as Ginger Desk. Together, we're growing Services into a big part of how Jane helps the helpers, with one simple mission: give practitioners their time back. Most of our customers are practitioners who care for patients all day and then run a small business around their clinical hours. As a Virtual Assistant, you'll be the virtual front desk for several of these clinics, working inside Jane to keep their inboxes, calendars, bookings, billing, and charting running smoothly. You'll start with about a month of hands-on training (we call it Ginger University), take on your first clinic toward the end of it, and build up your portfolio gradually from there. If you've spent years at a clinic front desk, know Jane inside and out, and love being the person who keeps everything organized, this could be a really meaningful next step. Give practitioners their time back by running the day-to-day front desk work for a portfolio of clinics, from managing inboxes and calendars to coordinating bookings, billing, and charting in Jane. Help patients feel looked after through clear, warm, and professional communication by phone, email, and secure messaging. Bring your clinic experience to the team, sharing what you know about how different practices run and helping shape how our Services offering grows. Help shape how AI supports our Services work by trying new tools with curiosity and care, and sharing what genuinely saves clinics time without compromising quality or privacy.



You have 3+ years of administrative experience in a healthcare or wellness clinic, ideally at the front desk where you saw how practitioners and patients really work. You’ve either worked across several clinics or disciplines, or gone deep in one area like mental health, naturopathic medicine, or medical aesthetics, and you’re comfortable with the terminology that comes with it, like labs and treatment plans. You understand extended health billing, and experience with WorkSafeBC or ICBC claims is a bonus. You write and speak with a polished, professional tone, and you know how to adapt to each clinic’s style while keeping patient trust front and centre. You’re curious about how AI tools can take repetitive work off your plate and happy to help test them out. You’re based in Canada and can work Monday to Friday. Shifts are 8 hours between 7am
- 7pm in your time zone. Familiarity with virtual phone systems or other clinic software is a nice-to-have. We're now a team of more than 800 people working remotely across Canada, the US, and the UK, united by our mission to help the helpers. We build the products and tools that thousands of clinics rely on every day to run their businesses, care for their patients, and grow their communities. That level of impact means every person at Jane plays an important role in how we show up for our customers. We're also embracing the possibilities of AI, using it to work smarter, improve our systems, and create even better experiences for our customers and our team. This is a full time role that pays $48,750 CAD a year, based on a 35 hour work week. #

📌 Virtual Assistant (Canada)
🏢 JANE
📍 Canada