A career as a Chief Functional Analyst in the Finance - Accounting team means that you will play a key role in National Bank’s IT transformation. Working closely with a multidisciplinary team, you will analyze, optimize and develop business applications and information systems.
You’ll have the opportunity to actively contribute to our organization by using your understanding of user needs, requirements management and process analysis to ensure that the solutions implemented are functionally consistent.
Your job Understand business sector strategies, issues and operational realities so you can support IT teams in developing efficient solutions
Conduct complex analyses, identify discrepancies, and make recommendations to optimize system efficiency and resolve issues
Document requests and make recommendations for designing or adapting systems to meet business needs and facilitate decision-making
Produce technical and functional specifications including expected system behaviours, use cases and user interactions with the system
Design diagrams to model current and target processes
Collaborate with your delivery team to define acceptance criteria, draw up plans and carry out functionality tests
Your team The IT and Operations teams are made of 5500 proactive, collaborative specialists who work with agility to seize opportunities.
You’ll be on a large team of 15 colleagues and report to the Senior Manager. We want to contribute to your quality of life by offering you as much flexibility as possible. For example, we offer a hybrid work environment along with a flexible schedule that you can adapt to your needs.




The Bank values ongoing development and internal mobility. Our personalized training programs with on-the-job learning help you to master your role and develop new fields of expertise. Tools such as the Data Academy, language training, Harvard Manage Mentor, coaching, and mentoring support are always available.
Prerequisites University degree or another diploma in a related field and several years of relevant experience
Experience managing business processes and requirements
Proven experience of functional and technical analysis in delivering large-scale projects
Experience with testing scenarios and user support
Experience of delivery in Agile mode (Scrum, Kanban, SAFe) and knowledge of Atlassian tools (JIRA, Confluence, etc.)
Ability to think strategically and manage priorities
Solid interest and practical experience with artificial intelligence (AI) technologies, including generative AI, intelligent automation and decision support tools, assets
Knowledge of finance and accounting, an asset.
Languages: French
Required skills: Artificial Intelligence, Atlassian Jira, Cybersecurity, Data Analysis, Diversity & Inclusion, Empathy, Finance Accounting, Functional Analysis, Initiative, Learning Agility, Resiliency, Teamwork




Your benefits In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family such as:
Health and wellness program, including many options
Flexible group insurance
Generous pension plan
Employee Share Ownership Plan
Employee and family assistance program
Preferential banking services
Involvement in community initiatives
Telemedicine service
Virtual sleep clinic
We have an offer that keeps up with trends as well as your needs and those of your family.
Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We value employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication are encouraged.
Making a bold move in a people-first environment We’re a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on people’s lives. Our core values of partnership, agility, and empowerment inspire us, and inclusion is central to our commitments. We aim, wherever possible, to provide a barrier-free and accessible environment to all employees.
We strive to provide accessibility measures throughout the recruitment process within the limits of our available resources. If you require accommodations, feel free to let us know during our initial conversations. We welcome all candidates! What can you bring to our team?
Join us!

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📌 Chief Functional Analyst (Quebec City)
🏢 National Bank of Canada
📍 Quebec City