Manage Desjardins Claims Special Investigations Unit operations through fraud investigations, governance, and continuous improvement. Use data and reporting to guide decisions.
As Manager, Claims Fraud Management and SIU, you lead fraud prevention, detection, investigation, and resolution priorities. You oversee operational performance and compliance with legal, regulatory, privacy, and evidence-handling requirements. The role also develops teams and partnerships.
Key Responsibilities: Oversee SIU operations across the Claims Department
Drive fraud prevention, detection, investigation, and resolution
Establish procedures, controls, and governance frameworks
Provide fraud guidance and strategic recommendations
Coach teams through performance and capability development
Requirements: Minimum nine years of relevant experience
At least six years of management experience
Experience leading teams and workforce planning
Intermediate knowledge of SIU operations and improvement practices
Availability to travel between offices and industry events
Bring SIU operations leadership, fraud investigation expertise, governance knowledge, and team development experience to Desjardins Claims.

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📌 Special Investigations Unit Manager (Quebec City)
🏢 Desjardins
📍 Quebec City